Overview
At Torvi AI, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
Personal Information
- Name and contact details
- Billing and shipping addresses
- Payment information
- Email address
- Phone number
Automatically Collected Information
- Device information
- IP address
- Browser type
- Usage data
- Cookies and similar technologies
How We Use Your Information
We use your information for the following purposes:
- Processing and fulfilling your orders
- Providing customer support
- Sending transactional emails and updates
- Improving our services and user experience
- Detecting and preventing fraud
- Marketing and promotional communications (with consent)
- Legal compliance and enforcement
Information Sharing
We may share your information with:
- Service providers and business partners
- Payment processors
- Shipping and logistics partners
- Analytics providers
- Legal authorities when required by law
Data Protection
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure data storage systems
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze site usage
- Personalize content
- Provide secure authentication
- Improve site performance
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Withdraw consent
- Data portability
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
International Data Transfers
We may transfer your data to servers or service providers located outside your country. We ensure appropriate safeguards are in place to protect your information during such transfers.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our website or via email. Your continued use of our services after such changes constitutes acceptance of the updated policy.